1. Identification data
In compliance with the provisions of article 10 of Law 34/2002, of July 11, on information society services and electronic commerce, below, we provide the necessary data of the owner of the website (hereinafter, the “Web Page”) service provider:
– Name or company name: EMPRENDMENTOS HOSTELEROS VALENCIA, S.L.
– Identity or tax identification number: B-98331887.
– Residence or domicile: Avenida Instituto Obrero, 20 – 46013 Valencia (Spain).
– Email address of the Owner: reserva@hotelhelenberger.com / info@stayingvalencia.com.
– Contact telephone number of the Owner: + 34 963 815 339.
– Registration data in the Commercial Registry: Commercial Registry of Valencia, Volume 9318, Folio 36, Sheet V-143460.
2. General conditions of use
The objective of these general conditions of use and navigation (hereinafter, the “Conditions”) is to regulate the relationship between the owner of the Website, as the service provider, and the users who access, browse and enjoy the service offered ( hereinafter referred to individually as the “User” or collectively as the “Users”).
The Website provides Users with general information about the owner of the Website, its services and activities (hereinafter, the “Content”), all in accordance with these Conditions. As it is a professional website, its content is not directed at Users who are minors.
If the user continues browsing and using the services we offer through our Website, he or she accepts these Conditions of Use without reservations of any kind.
The owner of the Website reserves the right to modify these Conditions at any time and at its sole discretion, so we advise the User to review them frequently.
3. Access and registration on the website
Access to the majority of the contents of the Website is completely free and does not require prior registration, without prejudice to the fact that there may be particular sections or services that require prior registration, and where appropriate may involve the payment of financial amounts, that the user will be informed in advance, and must accept the corresponding contract conditions.
The user must be over eighteen (18) years of age. Access to the Website by minors is prohibited. However, in the event of access to the Website by a minor, it will be presumed that said access has been made with prior and express authorization from their parents, guardians or legal representatives, without prejudice to the fact that the Provider reserves the right to carry out as many verifications as it deems appropriate.
Under no circumstances will the Provider be responsible for the veracity of the registration data provided by the users, so each of them will be solely responsible for the possible consequences, errors and failures that may arise from the lack of quality of the data.
4. Intellectual and industrial property
i. Legal protection of content
The owner of the Website is also the owner of the rights to exploit the intellectual and industrial property of the Website, including all its Contents and elements (by way of example, texts, images, audio and videos) available from the Website. , as well as those that you have hosted on third-party sites either because they are your property or because you have obtained the appropriate rights for their use. Likewise, the owner has obtained the appropriate authorizations regarding image rights of those who appear on its Website.
Total or partial reproduction, copying or distribution of the Content is prohibited without express authorization from the owner. In no case will it be understood that the User’s access and navigation implies a total or partial waiver, transmission, license or transfer of said rights by the owner of the Website. Likewise, it is prohibited to modify, copy, reuse, exploit, reproduce, publicly communicate, transmit, use, process or distribute in any way all or part of the Contents and elements of the Website for public or commercial purposes, if it is not available. with the express written authorization of the owner thereof.
Therefore, in accordance with the previous paragraph, the User may, in addition to viewing the Contents and elements of the Website, make prints, copies or downloads thereof as long as such actions are directed exclusively to their personal and private use.
The use of the Owner’s contact information (postal address, telephone number, email address) to send any type of commercial communication is also prohibited, unless the necessary authorizations are previously obtained in accordance with the applicable regulations.
ii. Associated brands and logos
The brands incorporated in the Website belong to their owner or to third parties, with their authorization for use on the Website.
Those who browse the Website are prohibited from using said brands, logos and distinctive signs without the authorization of the owner or license to use them.
5. Responsibilities
I. Suspension of the Website
The operation of the Website is supported by servers of service providing companies, connected through public and private communications infrastructure.
The owner of the Website will do everything possible to guarantee its correct functioning, however, it cannot guarantee the absence of interruptions for technical reasons in order to carry out repair and/or maintenance tasks or lack of service. coverage or failures in the equipment and/or networks necessary for data transmission, which are beyond its control.
Thus, access to the Website may be suspended due to force majeure (unforeseeable causes or causes that, foreseen or foreseeable, are unavoidable) such as those expressed below by way of enumeration, but not limitation:
a. Failures in the electrical or telephone network supply,
b. Virus attacks on the servers that support the Website.
c. User errors when accessing the Website.
d. Fires, floods, earthquakes or other acts of nature,
and. Strikes or labor disputes,
F. War conflicts or other force majeure situations.
The Owner of the Website is exonerated from any type of responsibility if any of the circumstances indicated in this stipulation materialize.
ii. User Responsibility
The User will use the Website at their own risk and expense. By accessing it, you agree to use it in accordance with the provisions of the applicable legislation and ethical codes, as well as the conditions contained in these Conditions of Use.
Failure to comply with any of the rules included in these Conditions or the legislation in which they are protected, will give rise to the User’s liability towards the owner of the Website and/or towards third parties, for any damage or harm that may arise. could be caused as a consequence of said non-compliance, regardless of whether this implies the materialization of an illegal act, an administrative sanction, a misdemeanor or a crime and will entitle the owner of the Website to, where appropriate, demand his responsibility in the civil, administrative, labor or criminal sphere that may apply.
iii. Owner’s responsibility
The owner of the Website is not responsible for any damage caused to the User or third parties as a result of a breach attributable to the User, nor for any alteration to the User’s equipment.
Likewise, it does not assume any responsibility for illegitimate interference through the use of computer viruses or any other virus whatever their origin, improper use of the Website by the User or security errors caused by the incorrect functioning of the terminal equipment used by the User.
6. User obligations
The User is completely responsible for access and correct use of the website, and especially their profile. This use must comply with current legislation, as well as the principles of good faith, morality, good customs and public order.
The User may not, at any time, modify, alter or delete any data, information, content or element or content that is included in the Website.
The User must use the services that we make available to them in a diligent, correct and lawful manner. Not being able, under any circumstances, to disseminate content or propaganda of a racist, pornographic, xenophobic nature or that in general advocates criminal, violent or denigrating acts for people and fundamental rights.
The User may not include software, viruses, malware or any other agent harmful to computer systems that may damage or alter the devices or terminals of the company or the rest of the Users.
The User may not use the Website to insult, defame, intimidate, violate the right to one’s own image or harass other Users, and will refrain in all cases from using the email accounts of other Users.
The User will be solely responsible for any damages that may be caused by failing to comply with the conditions and obligations set forth in these Conditions.
The User is prohibited from transmitting, including or disseminating advertising of themselves or third parties through any means available on our Website, if they have not obtained express authorization from the owner of the same.
7. Hyperlinks
Any mentions that may be made on the Website of other third-party websites will be for informational purposes only. The owner of the Website does not develop or manage said pages nor is it the owner of the Internet addresses mentioned unless this is expressly indicated. Therefore, the latter will not be responsible for the contents that they incorporate, nor for any damages or losses derived from said access, nor for those generated by the services they provide.
The owner of the Website authorizes the establishment of links and hyperlinks from other web pages or applications. However, anyone who intends to establish a link between their website and the Website will do so respecting the following conditions:
to. The web page on which the link is established will not contain illegal information or content, contrary to morality, good customs, public order or any third party rights.
b. It will not be declared or implied that the owner of the Website has expressly authorized the link or that he has previously supervised, assumed or recommended in any way the services offered or made available on the website or in the app established by the link with the Website. It is therefore recommended that anyone who browses the Website exercise extreme caution in the assessment and use of the information, content and services existing on the linked sites.
c. The establishment of the link does not imply, in any case, the existence of relations between the owner of the Website and the owner of the website or app in which said link is incorporated.
8. Protection of personal data
The owner of the Website undertakes to process the User’s personal data in accordance with the provisions of current legislation on said matter. Specifically, it undertakes to apply the provisions of the L.O. 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights and in the General Data Protection Regulation 679/2016 of April 27, 2016.
Complete information on this matter can be found in our Privacy Policy.
9. Applicable legislation
Those relationships established between the User and the owner of the Website will be governed by the provisions of current legislation in relation to the applicable regulations and the competent jurisdiction, with the rules of the Spanish Legal System being applicable.
For those cases in which voluntary submission to a specific jurisdiction is possible, the owner of the Website and the User, expressly waiving any other jurisdiction, will submit to the Courts and Tribunals of the province of Valencia, unless the legislation establishes otherwise.